Vice President of Enterprise Business Systems

    • Job Tracking ID: 512830-625637
    • Job Location: Chicago, IL
    • Job Level: Any
    • Level of Education: BA/BS
    • Job Type: Full-Time/Regular
    • Date Updated: June 20, 2018
    • Years of Experience: 10 - 15 Years
    • Starting Date: ASAP
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Job Description:

Job Context Information

The Mission Investment Fund’s primary purpose is to support the establishment and growth of ELCA congregations, synods, and affiliated ministries. With over $715 million in assets, MIF fulfills its purpose by providing loans, income-producing investment opportunities and consultative services.

Job Purpose

The Vice President of Enterprise Business Systems will be responsible for establishing a vision for aligning information technology (IT) business systems architecture with MIF’s overall business strategies to maximize customer experience and streamline operations. The vice president will play a vital role in oversight and leadership of IT strategy, including creation of a centralized IT function and building an IT operations team. Technical responsibilities include development, implementation, enhancement, maintenance, security, compliance and user support for MIF’s information systems.

Job Responsibilities

1. Define, champion and execute an IT strategy, roadmap and governance structure in collaboration with operational and business stakeholders. Gain a thorough understanding of MIF’s business strategies and operations, and provide guidance and support to the organization regarding opportunities, obstacles and risks related to the organization’s current and future products and services, including technological trends that may support or hinder the success of the organization.

2. Build, develop and maintain a high-performing IT service design and delivery team that is capable of leading projects as well as managing day-to-day operations. Evaluate and deliver technologies and skills to improve and facilitate business operations and staff capacity.

3. Serve as primary liaison with the ELCA churchwide organization’s Executive for Information Technology and IT team. Monitor IT services governed by the shared services agreement, and ensure effective collaboration, communication and coordination of MIF’s IT activities. Manage other applicable outsourcing and vendor relationships, monitoring/resolving vendor performance and compliance with service level agreements.

4. Align IT risk management with enterprise risk management, including managing information security and compliance risks to protect all information assets. Ensure IT operations are well- controlled, secured and meet the standards required by MIF’s regulatory bodies and auditors.

5. Evaluate, recommend and implement systems and solutions to minimize business interruption, including disaster avoidance/recovery and business continuity.

6. Develop comprehensive IT policies and standard operating procedures, service catalog, and training programs to ensure quality execution of software, systems and enterprise and web applications.

7. Establish metrics, key performance indicators and acceptable service support levels to drive performance. Define and measure the effectiveness and impact of MIF’s IT investments. Deliver reports and presentations to management and governance bodies as appropriate.

8. Develop annual and long-term IT operating and capital budgets aligned with business objectives. Approve IT-related purchases and regularly perform cost/value/risk analyses.

9. Other duties as assigned.


Able to travel by plane and car as needed.

Physical Effort.

While performing the duties of this job, the employee is regularly required to talk and hear, use hands and fingers to operate a computer and telephone. This position requires sitting for long periods of time. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

Experience and Skills:

  1. Bachelor’s degree in computer science, information technology or related field. MBA preferred.
  2. Minimum of ten years of increasing responsibility in IT operations, including five years in a management role. Combining excellent knowledge of IT systems with business acumen, experience in financial services industry is required.
  3. Extensive technology based team leadership with demonstrated ability to build a new function and team.
  4. Demonstrated customer service orientation and excellent customer support skills.
  5. Strong project management skills, including knowledge of project management approaches, tools and a history of managing complex projects affecting multiple parts of an organization.
  6. Sound judgment, high ethical standards and the ability to work both independently and collaboratively with internal and external constituencies.
  7. Demonstrated ability to communicate clearly, concisely and effectively, both orally and in writing. In particular, ability to describe IT situations, alternatives and recommendations in both technical and non-technical language.
  8. Willingness to work on-call for emergency situations, as required.